Frequently Asked Questions

We provide free online consultation to discuss your shutter requirements, and if you would like to proceed for detailed measurements on site, a site survey fee will apply.

Yes. By giving us a rough measurement of your windows, we can give you an estimate of how much your shutters will cost.

Yes please. Our shutter specialist are not there only to measure up. During your design consultation, they’ll need to show you the various materials, slat sizes, colour options, and hinge types. Your windows may also have some unique requirements which need to be discussed face to face. If you cannot make your initial appointment, please request another date that you can attend.

If your windows are undergoing any changes, we cannot take an accurate measurement. As such, its best to wait until your windows are completed and then invite us round for a design survey. If you like a rough price, please contact us.

Lead items are dependent on the bespoke nature of your order. We need approximately 3 months lead time.

We will contact you once your shutters has arrive Singapore to arrange for your installation. If you have further questions, you’re always welcome to get in touch with the team.

Once you have paid your deposit, you will have a 24-hour cooling off period. During this time, you are free to make minor change to your order. Thereafter, we will go into production and no further changes can be made.